STEPS TO FOLLOW IN CASE OF ACCIDENT
- Secure the place, install an emergency warning triangle! Take photos from the scene of the accident.
- In case of injury or dangerous malfunction of the vehicle, notify the traffic police and wait until it comes.
- In case of a dangerous malfunction of the vehicle, it is not allowed to continue the journey - such a malfunction is any damage such as: damage to the suspension, in the driving system, in the braking system, the lack of lights, leakages, loose fittings, or blowing over one vehicle tire.
- In case of a body repair failure, take pictures with your phone, photograph the car, its registration number, its damaged parts, the point of contact with another object.
- In case of a collision with an animal, call the traffic police and take pictures from the scene of the accident.
- In case of hesitation and inability to make an accurate assessment, call the traffic police and wait until they arrive or contact Accident Care at +30 210 99 51 501.
Call the company at +30 215 565 4010 to make an appointment with an expert at a collaborating bodyshop (see the list of cooperating bodyshops here) or a bodyshop of your choice.
Mandatory Condition
The insured is obliged immediately and, on the spot, to activate the coverage of Accident Care, by informing its provider, at the contact telephone numbers listed on the insurance policy, for the authorized employee of the provider to be present at the scene of the accident and to record the incident. Otherwise, the company reserves the right not to proceed with compensation to cover own damages.
Documents required to file a claim:
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Vehicle registration
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Copy of KTEO document
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Driver's license of the driver who was driving the vehicle at the time of the accident
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Copy of an audit or act of established administrative violation. (in case the traffic police have been called)
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Statement by the driver describing the circumstances of the accident
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Traffic accident report (in case the traffic police have been called)
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Bank account