What does the insurance cover?
Each package includes a certain combination of risks and limits.
Bronze Moto
- Third-Party Liability / Material Damage
- Third-Party Liability / Bodily Injury
- Legal advice
- Material Damage from Uninsured Vehicle
- Accident Care
Silver Moto
All risks included in "Bronze Moto" Package plus:
- Fire
- Fire from Terrorist actions
- Natural Phenomena
Optional Covers
Bronze & Silver Moto
- Legal Protection
- Criminal Legal Protection
- Road Assistance & Travel Assistance
Where does the insurance apply?
- The coverage of the compulsory Civil Liability towards third parties is valid within the territory of Greece, in the countries of the European Union and the European Economic Area, as well as in countries with which the Motor Insurers' Bureau has an agreement.
- Accident care and roadside assistance are provided within the territory of Greece, as well as in specific European and Mediterranean countries according to the table of the cooperating roadside assistance company, which is included in the general and special terms of the insurance policy.
- For other coverages, except for Civil Liability and roadside assistance, the coverage is only valid within the territory of Greece.
Insurance conditions
What is the duration of the Insurance cover?
Motor Third Party Liability insurance is valid for a period of 1 year from the date and time of the start of the policy.
The conclusion of the insurance for a shorter period is possible but always according to the company's policy.
FAQ
Am I obliged by law to insure my car? If so, what legislation is motor insurance based on?
What do we mean by THIRD-PARTY LIABILITY?
If I sell my vehicle, what will be the fate of the insurance policy I have taken out to cover my Third-party Liability?
What should I do in case of an accident?
- Call the "accident care" service at 210 9951501 & 215 5654010, in order to help you with the procedures you need to follow.
- Notify the police authority in order to deal with the accident and have it recorded in the incident book by its competent service. It is noted that the police authority, although obliged to come after every call, definitely comes and must in any case be called when there is an injury.
- Fill in with the driver of the other vehicle involved the friendly declaration, which will in any case facilitate the implementation of the friendly settlement if the insurance company involved participates in it.
If you do not have or did not call "accident care", you should remember within eight (8) working days to notify your insurance company of the accident, as required by law.
In any case, you should take special care to record the registration number of the other vehicle involved in the accident, its insurance company, as well as the identity and any other useful information of the other driver / owner (eg name of driver / owner, address, telephone numbers, etc.), as well as the details of any witnesses present at the scene of the accident. If there is an injury, you should definitely ensure that the necessary assistance is provided immediately. Remember that we do not move the seriously injured person and do not remove the helmet from the motorcycle rider. We stay at the scene of the accident until the Traffic Police deal with it. Also remember to record the identity of the injured person and the hospital he was transported to, as you will be asked by your insurance company.
How can the customer file his claim?
The following shall be considered as proof of delivery-receipt of a document:
- Email to the company and specifically to info@eclaim.gr address
- The Hellenic Post form with the signature of an employee of the insurance undertaking on receipt of a registered letter
- The proof of transmission of a fax to the number displayed by the insurance undertaking on the relevant website www.eclaim.gr.
What supporting documents do I need to have in order to be compensated by the insurance company?
What obligations does the insurance company of the driver who caused my accident have towards me? How long will it take to be compensated?
Instant Payment System or Friendly Settlement. What is the Instant Payment System (Friendly Settlement)?
What are the geographical limits of the application of the Instant Payment System (Friendly Settlement)?
If an uninsured vehicle causes me an accident, will I be compensated and how?
A. If the driver of an uninsured vehicle is responsible for causing the accident, then the person who suffered damage from this accident is entitled to claim full compensation for his damage from the Auxiliary Fund, which has been established, inter alia, to serve this purpose. It is worth noting that after the compensation has been paid to the third injured party, the Auxiliary Fund is entitled to take action against the owner, holder and driver of the uninsured vehicle and recover what it paid to the injured party. For more information, please contact the Auxiliary Fund (D. Aeropagitou & Makri 1, 117 42 Athens, tel. 210 332 7400, fax 210 332 7426-7, www.epikef.gr, e-mail: auxifund@epikef.gr).
B. There is also the possibility to be compensated by your insurance company, if you have chosen, in addition to the compulsory liability insurance, the coverage of "Material Damage from an Uninsured Car" and the conditions of this coverage are met.
If the person responsible for the accident disappears without giving me or recording his details, will I be compensated and how?
What should I know if I am involved in an accident in Greece with a vehicle bearing foreign plates?
During data exchange, it is particularly important to correctly record the registration number, make & type of vehicle, country of origin of license plates and insurance coverage. The completion of the Friendly Declaration form by both parties involved is optional, but it helps significantly in the exchange of data, as the form is common to all countries. It is recommended, however, in any case to call the competent Police Authority in order for the Incident Report to be completed by the police officers. Obtaining a copy of the Green Card of the foreign vehicle is mandatory if the vehicle bears license plates of the following countries: AZERBAIJAN, ALBANIA, BOSNIA AND HERZEGOVINA, BELARUS, MONTENEGRO, ISRAEL, IRAN, MOROCCO, MOLDOVA, FYROM, TUNISIA, TURKEY, UKRAINE & RUSSIA. If the foreign vehicle bearing plates of the above countries is not equipped with a green card, it is considered uninsured. On the other hand, for vehicles from EEA countries (the 28 Member States of the European Union, Norway, Iceland, Switzerland and Liechtenstein), Andorra and Serbia the Green Card is not mandatory and, if it does not exist, the name of the insurance company of the foreign vehicle, the number of the insurance policy and a copy of the insurance policy should be requested. if possible. Also, the country of origin, registration number, make, type and details of the owner/driver of the foreign vehicle should be recorded.
Involvement in an accident abroad. What the customer needs to know
- A few days before your trip abroad, you will need to obtain a Green Card from your insurance company in Greece. Issuance of a Green Card is not required if you are going to travel to the EEA countries (the 28 member states of the European Union, Norway, Iceland, Switzerland and Liechtenstein), ANDORRA and SERBIA and if the insurance policy issued by your insurance company has your insurance details imprinted in Latin characters (English). It should be noted, however, that the green card is an internationally known form that facilitates the procedure for compensating victims, as it contains information necessary to settle the damage.
- The Green Card covers your third party liability in case of a traffic accident and not the optional risks insurance (fire, theft, mixed insurance, etc.) that you may have in Greece. In case you wish to have coverage of optional risks abroad, you should request it and expressly agree it, before your departure, with your insurance company, possibly paying a premium.
- In case you cause an accident, the accident report must be submitted to the foreign International Insurance Bureau of the accident and to your insurance company upon your return to Greece. The contact details of the International Insurance Bureaux of all countries participating in the Green Card System can be found on the back of the green card form.
- In case of involvement abroad in a traffic accident with a culpable vehicle coming from another EU and EEA country, you have the possibility to settle the dispute out of court upon your return to Greece through the claims representative of the foreign company in Greece, as well as the Compensation Organization, whose role in Greece is performed by the International Insurance Office. The Greek Information Centre, which is a service of the Auxiliary Fund for Motor Vehicles (tel. 210 332 7400), provides information on claims representatives in Greece of insurance companies based in EU countries.
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